Who we are
Stratoniq (“we”, “us” and “our”) is a specialist B2B product marketing consultancy for software and technology companies, providing positioning, messaging, product content, sales enablement, demand generation and go-to-market services.
For the purposes of applicable data protection law, the data controller is:
- Name: Stratoniq
- Email: hello@stratoniq.net
- Phone: +30 6978861954
Scope of this Privacy Policy
This Privacy Policy explains how we collect, use, disclose and protect personal data when you:
- visit our website;
- contact us through our website form, by email or another communication channel;
- request information about our services or book a discovery call;
- communicate with us as a client, prospect, partner, supplier or representative of an organisation.
Personal data we collect
Information you provide directly
When you contact us or book a discovery call through our website, we collect:
- your name;
- your work email address;
- your company name;
- your telephone number (if you choose to provide it);
- the content of your message or enquiry;
- any other information you voluntarily provide to us.
Please do not send sensitive personal data through our website or business contact channels unless this is strictly necessary and has been specifically requested by us.
Website and technical information
When you visit our website, certain technical information may be processed by our hosting and infrastructure providers to operate and secure the site, including your IP address, browser type, device and operating system information, and the date and time of access (for example, in server logs).
Business contact and prospect information
As a B2B company, we may process professional information relating to individuals acting in their business capacity — such as name, job title, employer, business contact details and previous business communications with us — only for legitimate business purposes and in accordance with applicable data protection rules.
How we use personal data and our legal bases
We process personal data only where we have a lawful basis to do so.
Responding to enquiries and meeting requests
When you contact us or request a discovery call, we process your name, company, email address, telephone number and the content of your message in order to respond to your request and assess potential cooperation. The legal basis is taking steps at your request before entering into a contract or, where applicable, our legitimate interest in responding to business enquiries.
Managing client, partner and supplier relationships
We process business contact details, communications and engagement information in order to manage our relationships with clients, prospective clients, partners and suppliers. The legal basis is the performance of a contract, where applicable, and our legitimate interest in managing professional relationships and operating our business effectively.
Operating and protecting our website
We process technical information such as IP address, device information and server logs to ensure the proper operation, availability and security of the website and to prevent misuse or unauthorised access. The legal basis is our legitimate interest in operating and protecting our website.
Meeting legal and regulatory obligations
Where necessary, we process relevant business information to comply with legal, tax, accounting or regulatory obligations. The legal basis is compliance with a legal obligation.
Protecting our legal rights
We may process relevant personal data and business communications where necessary to establish, exercise or defend legal claims or protect the rights and interests of Stratoniq. The legal basis is our legitimate interest in protecting our legal rights.
Cookies and similar technologies
Our website uses only cookies and similar technologies that are strictly necessary for its basic operation and security. We do not currently use analytics or marketing cookies, and we do not track your activity across other websites.
If we introduce optional cookies (for example, analytics or advertising technologies) in the future, we will request your consent beforehand and update this Privacy Policy accordingly.
Who we share personal data with
We do not sell or rent your personal data. We use carefully selected service providers to operate our website and communications, who process personal data only where necessary to provide services to us and on our instructions. Depending on the tools we use, these may include:
- our website hosting and infrastructure provider;
- our website form provider (Web3Forms), which processes the information you submit through our contact form in order to deliver it to us;
- Google Fonts, which serves the website fonts and may receive your IP address when the fonts are loaded;
- email and business communication providers;
- professional advisers, such as accountants or lawyers, where necessary;
- public authorities, regulators, courts or law enforcement bodies where required by law or necessary to comply with a lawful request.
Where a service provider processes personal data on our behalf, we require appropriate safeguards to protect that data and ensure it is processed only for the relevant purpose.
International transfers
Where personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are implemented in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Some of our service providers (for example, our website form provider and font provider) may process data outside the EEA.
Data retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to respond to your enquiry, manage our business relationship with you, and comply with our legal, tax and accounting obligations. When personal data is no longer required, we securely delete or anonymise it.
Your data protection rights
Under applicable data protection law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data, where applicable;
- request restriction of processing, where applicable;
- object to processing based on our legitimate interests;
- object at any time to processing for direct marketing purposes;
- request portability of data you provided to us, where applicable;
- withdraw consent at any time where processing is based on consent;
- lodge a complaint with a supervisory authority.
To exercise your rights, contact us at hello@stratoniq.net. We may need to verify your identity before responding, and we will respond within the time period required by applicable law.
Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Supervisory authority
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations or data processing practices. The latest version will be available on our website and will indicate the date of the most recent update.
Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@stratoniq.net.